Shipping policy
We are committed to delivering the freshest fruits straight to your doorstep across the United States. To ensure transparency and a smooth shopping experience, please read our shipping details below.
Order Processing Times
Orders are typically processed within 1–2 business days after they are placed. Please note that orders received after 5:00 PM EST will be processed on the next business day. Weekends and holidays are excluded from processing times. Once your order is packed and ready, it will be shipped promptly.
Shipping Destinations
Currently, Plumiventa ships exclusively within the United States. We do not offer international shipping, local pickups, or local delivery options.
Shipping Costs & Options
We offer the following shipping rates for our customers:
-
Standard Shipping: $7.99 (3–5 business days)
-
Free Shipping on orders over $75
Please note that all shipping costs are displayed at checkout. As we ship only domestically, no additional import duties or taxes apply.
Service Interruptions & Delays
While we strive to deliver on time, shipping may occasionally be delayed due to unforeseen circumstances such as weather events, carrier disruptions, or high order volumes. We appreciate your patience and understanding during these rare occurrences.
Order Tracking
Once your order is shipped, you will receive a shipment confirmation email containing tracking information. You can use this to monitor your order in real-time. For any questions regarding your shipment, please contact our support team at info@plumiventa.com.
Returns, Changes & Cancellations
If you receive damaged or spoiled products, please notify us within 24 hours of delivery. We will evaluate your claim and offer a replacement or refund. Order changes or cancellations can only be accommodated before the order has been processed. Once shipping begins, modifications are not possible.